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(07) 5524 4910 admin@repaintandpanel.com.au 21 Machinery Drive, Tweed Heads South NSW 2486 Mon–Fri 7:00am – 4:30pm
Who We Repair For Insurance Claims
Insurance Claim Repairs

Insurance Claim Repairs.
Assessed, Approved, Done Properly.

Making a claim doesn't mean losing the choice of who repairs your car — many policies let you nominate your own repairer. We deal with assessors, authorities and the paperwork every day, and quote the job the same way whether you're claiming or paying yourself.

2012 Established
14 yrs In Operation
#49698 Licensed Repairer (MVRL)
Car Craft Car Craft Member
24/7 Accident Recovery
GC–NR Gold Coast to Northern Rivers
Your Claim, Your Choice

Your policy — not your insurer's call centre — decides who repairs your car.

Many insurance policies let you choose your own repairer, or ask your insurer to approve one. If yours does, you can request Southern Autos Repaint & Panel at 21 Machinery Drive, Tweed Heads South — check your policy or ask us and we'll tell you what to say.

We're not a preferred or approved repairer for any particular insurer, and we don't claim to be — what we do have is a workshop that deals with assessors, authorities and claim paperwork as a normal part of the week, and can walk you through what your insurer needs from you.

Panel, paint and structural work all happen here under one roof, so your car is only ever in one set of hands while the claim runs its course.

How It Works

From First Photo To Handover

Get It Assessed

Bring the car in or send photos and your rego. We put together a written quote for the assessor.

We Handle The Paperwork

Quotes, photos and updates go where your insurer needs them — you don't have to chase it yourself.

Approved, We Repair

Once the claim is approved, we book the car in and get to work — panel, paint and structural, all in-house.

Handed Back, Documented

You get a walk-around of the repair and the paperwork for your records before you drive away.

What Gets Repaired

Panel, Paint And Structural — In-House

Panel Beating

Panels reshaped, replaced and re-aligned so gaps and body lines sit true again.

Spray Painting

Computerised colour matching, water-based paints, finished in our own booth.

Private Repairs & Insurance Claims

Paying your own way or going through your insurer, you get the same quote and the same standard of work.

Southern Autos spray booth, ready for the next vehicle
Claims, Handled Properly

We Speak Assessor

Photos, written quotes, supplementary reports if the damage turns out to run deeper than first thought — it's paperwork we do every week, not a special process we invent for insurance work.

Licensed (MVRL #49698), with a written quote before anything is pulled apart.

  • We deal with assessors directly, not just the person who answers your insurer's phone line.
  • Written quotes for every claim, insurance or private.
  • One workshop for panel, paint and structural work — nothing farmed out mid-claim.
Who Else We Repair For

Not A Private Claim? Find Your Register Entry

Corporate Fleet Repairs

Running a fleet? One point of contact and one written quote for every vehicle on your account.

Windscreen Replacement

Chip or crack in the glass? We replace windscreens too, alongside the rest of the repair.

Come In For A Look

21 Machinery Drive

Bring the car and your policy details, or send photos first — we'll tell you what your insurer will need.

Address

21 Machinery Drive, Tweed Heads South NSW 2486

Hours

Monday – Friday, 7:00am – 4:30pm

Had A Prang?

Get Your Claim Moving

Send a few photos and your policy details, or bring the car in. Written quote, no obligation — insurance and private work quoted the same way.

Call Us